Sixth-Annual List Reveals Leading MSPs In Healthcare, Legal, Government, Financial Services & More

June 16, 2021, happier IT Inc. has been named to After Nines Inc.’s ChannelE2E Top 100 Vertical Market MSPs list and research (http://www.channelE2E.com/top100) for 2021. The annual list and research (hashtag: #MSP100) identify and honor the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing and additional vertical markets.

This year’s Top 100 Vertical Market MSP research results are particularly impressive. MSP honorees successfully navigated the coronavirus pandemic and grew their managed annual vertical market revenue 25 percent on average. In stark contrast, small businesses in Canada, as a whole, reported a 30% or more decline in revenue for 2020, according to 150.statcan.gc.ca. 

The Top 100 Vertical Market MSPs rankings are based on ChannelE2E’s Q4 2020 and January 2021 readership survey, and ChannelE2E’s vertical market industry coverage. MSPs featured throughout the list and research leverage deep vertical market expertise to drive annual recurring revenues (ARR) in specific market segments.

This year’s research revealed several key MSP market trends, including:

• Honorees generated a combined $1.40 billion in vertical market annual recurring revenue (ARR) in 2020, up from $1.12 billion million in 2019. The surge involved organic growth combined with continued merger and acquisition (M&A) activity.

• The most successful vertical market MSPs are zeroing in on healthcare and financial services, while MSPs in the legal and not-for-profit sectors also showed particularly strong growth.

• The Top 100 Vertical Market MSPs now manage more than 3.1 million users across their customer sites as of 2020, up from 2.8 million in 2019.

• MSPs consider their top vertical market technology partners to be Microsoft (58%), Dell Technologies (19%), Cisco Systems (17%), ConnectWise (16%) and Amazon Web Services (14%). Datto, Fortinet, Ingram Micro and Pax8 also earned strong MSP response.

happier IT was ranked among the top vertical market MSPs in the Not-for-Profit vertical market.

“Being named to this year’s Leading List is an achievement that highlights the progress we’ve made in helping Not-for-Profit organizations better use technology in their day-to-day operations,” said Lee Van Iderstine, CEO & Co-founder at happier IT, “By understanding the specific challenges and needs that a Not-for-Profit organization faces, and how they differ from traditional businesses, we have been able to dedicate specific training and guidance for our staff and for our Not-for-Profit clients in order to offer true IT leadership and specialized support for this vertical market. We look forward to continuing to establish ourselves as capable and experienced experts in IT services for Not-for-Profit organizations nationwide.”

“After Nines Inc. congratulates happier IT on this honor,” said Amy Katz, CEO of After Nines Inc. “Businesses worldwide depend on the Top 100 Vertical Market MSPs for cybersecurity, automation and revenue-generating technology services – especially amid the coronavirus pandemic.”

The ChannelE2E Top 100 Vertical Market MSPs list and research are overseen by Content Czar Joe Panettieri (@JoePanettieri). Find the online list and associated report here: http://www.channelE2E.com/top100

happier IT is an award-winning IT Outsourcing Service for Canadian businesses, Local Government and Not-for-Profit organizations with 25-500 computers. happier IT’s all-inclusive service functions as an internal IT team by developing and leading IT initiatives, proactively improving IT operations, and focusing on key areas such as cybersecurity and business continuity. Unlike a small internal IT team of IT generalists, happier IT affords businesses access to industry specific specialists who are continually developing their expertise and growth. happier IT continually ranks as one of Canada’s fastest-growing companies and one of the world’s top IT Managed Service Providers.

About After Nines Inc.

After Nines Inc. provides timeless IT guidance for strategic partners and IT security professionals across ChannelE2E (www.ChannelE2E.com) and MSSP Alert (www.MSSPAlert.com). ChannelE2E tracks every stage of the IT service provider journey — from entrepreneur to exit. MSSP Alert is the global voice for Managed Security Services Providers (MSSPs).  

• For sponsorship information contact After Nines Inc. CEO Amy Katz, Amy@AfterNines.com

• For content and editorial questions contact After Nines Inc. Content Czar Joe Panettieri, Joe@AfterNines.com

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