happier IT is a simple, affordable, all-inclusive IT service that gives your staff exceptional support while making your company’s IT, reliable, predictable and secure. Let us handle it all from day-to-day to IT management / leadership so you can focus on the work you love.
Simple All-in-one Package
Your complete IT department in a box. We include all of the IT services you need in one simple package.
Easy to Budget
We include everything for a predictable flat rate each month that can scale as your needs change.
No Long-term Contract
Don’t get locked in. Our simple month-to-month contract gives you the flexibility to cancel at any time.
For 10-500 Computers
Our service works best for businesses and not-for-profit organizations with 20-500 computers.
With coverage across North America, your staff will always have support, regardless of their location.
A Team of Experts
With happier IT, you gain access to a large team of experts, skilled in the latest technology.
happier IT includes everything other IT provides do and a lot more.
Transparency & Control
Free yourself from IT so you can focus on what matters. Our comprehensive service includes everything you’d expect, like unlimited helpdesk and onsite support, to the things you wouldn’t, like unlimited projects and free training for your staff.
Unlimited IT Support
Free yourself of managing IT day-to-day.
With no meter running your staff can call, email or submit a request online no matter how big or small the issue is.
Immediate support for those times where you just can’t wait. Our live helpdesk is ready to help whenever you need assistance.
Support for all Devices
Use whatever devices work best for your organization. We give you the flexibility to use the technology best suited for your needs.
Remote and Onsite Support
The right support for any situation. We’re ready to help whether your issue requires someone on the phone immediately or a technician at your office.
Online Training Center
Provide your staff with the ability to work smarter, and more effectively with technology. Gain access to our self-service training platform with online courses for the latest software programs.
Unlimited Projects Included
Experience improved performance, enhanced stability and make your budget go further. With unlimited projects included you no longer have to choose.
Be confident your systems are running properly and securely. We go beyond standard automated maintenance; our dedicated analysts look for ways to improve stability and reduce risks.
Improve the security and stability of your systems. We automate the process of installing the latest system updates.
Critical Systems Monitoring
Preventing problems before they happen. Our advanced tools monitor your critical systems and notify our team if there’s a problem.
Customized Operating Procedures
Improve the speed and accuracy of IT support. By using customized procedures and checklists, we make sure IT is done right the first time.
Stay one step ahead of ever evolving threats. Our experts use our continuously updated security audit to identify and interpret your security risks.
Put an end to recurring problems. We stop recurring problems by identifying trends and eliminating the root cause.
Gain access to a wealth of best practices learned from supporting a wide range of industries and technologies.
Evolve your IT and achieve greater productivity, better reliability and improved security. Your dedicated account team understands your business, helps you find the right solution and prevents overspending on IT.
Invest in the right solutions. Our experts help you find and evaluate the best suited vendors and solutions.
Customized IT Plan
Learn how IT can support your goals. We provide you with an IT plan tailored for your organization’s unique needs.
Disaster Continuity Plan
Keep your critical systems running in the face of hardware failure, malware or even a natural disaster. Our team of experts can help prepare your organization for any scenario.
IT Budget Forecasting
Manage your cash flow by knowing your long range IT costs. We forecast your IT budget based on a 5 year projection.
IT Cost Analysis
Avoid overspending on IT. We analyze your monthly IT expenditures to identify cost saving opportunities.
Eliminate time spent maintaining and staying up to date on compliance.We handle the complex and time consuming process of managing software licensing to data security and regulatory audits.
Transparency & Control
Transparency & Control
Feel comfortable knowing your IT is under control. With documentation, self service reporting, and real-time progress updates, available through our portal 24×7 you have access to important information about your IT whenever you need it.
happier IT Portal
The happier IT Portal is your windows into your IT. Access the portal 24 hours a day, 7 days a week, to to submit requests, view progress, review documentation and more.
We create detailed documentation of your IT. You can access much of this documentation online 24 hours a day, 7 days a week.
Need to know how many computers you have, or how old Suzy’s PC is? Just log in to view detailed information about your IT assets.
Retrieve and access IT reports whenever you need it. See a summary of all of your IT asset, read support updates and other reports any time using our portal.
Real-time Progress Updates
Easily stay up to date on your IT. Get project and ticket updates in real-time.
Don’t wonder how your staff feel about their IT experience… know. Login to view your staffs satisfaction level 24 hours a day, 7 days a week.
getting started with happier IT™
Changing is as easy as 1-2-3-4
We keep it simple for you by taking care of the transition from beginning to end.
Watch our Free Demo
Learn fully about the happier IT™ service and make sure it’s the right fit for you.
Sign-up for happier IT™
Our lock-in free, month-to-month agreeement takes the risk out of signing up.
Provide us Basic Information
All we need is a list of your locations and staff, a handful of passwords, and a visit to your office.
Sit back while we do the hard work
We do most of the setup behind the scenes. We keep you updated with progress updates, and videos along the way.